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send your resume to patricia@foodranger.ph

Rider Representative(Rider)

Customer Care Agent

Your role will include:

  • Investigating and resolving escalated customer complaints and queries to provide satisfaction and secure positive relations between foodranger and customers
  • Answering customer enquiries in an efficient and timely manner to guarantee customer satisfaction and brand loyalty with every enquiry
  • Actively and diligently monitor and provide customer feedback to relevant departments to help continually improve foodranger customer experience
  • Requirements

    • Experience working in Customer Service
    • Genuine passion for providing the highest level of customer service
    • The ideal candidate is friendly, has a strong attention to detail
    • Ability to use multiple systems and multitask in a fast paced environment
    • Able to effectively communicate to a wide range of people via telephone or email
    • Ability to quickly assess a situation and problem solve to point of resolution
    Marketing & Sales Internship

    Day to day this means you will be:

    1. foodranger.ph Ambassadors: You will meet with Restaurant Owners and quickly forge relationships to ensure that restaurants are advertising that customers can order their favourite food on foodranger.ph.
    2. Autonomous Operators: We will kick off with a training programme to set you up for success.There will be no making the coffees on this internship! You’ll spend Monday to friday out of the office in the field talking to our restaurants, installing restaurant marketing materials and getting a first hand understanding of foodranger.ph business.
    3. Hyper Local Marketing Executors: This internship is results oriented.  You will be allocated a region of the zamboanga and others provinces to own.
    4. Problem Solving: You will be using your initiative and energy to solve any problems that our customers or restaurant partners may face in your area.
    5. Restaurant Gurus: You will become intimately familiar with our platform, acting as advisors to our restaurants and customers and collating learnings and insights to feed into monthly reports.